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Five. support

A question, a problem, a suggestion? Write to us and we’ll get back to you as soon as we can.

Write to support

contact@byelsestudio.com

Mention your iPhone model and iOS version if something isn’t working.

About Five.

Five. is a simple guided-breathing app: an animated sphere that breathes with you, a choice of session lengths and rhythms, soundscapes and gentle haptics. It works offline and has no account.

I can’t hear the sounds

Check your volume and that your phone is not on silent. Then open Settings in Five. (the icon at the top right) and make sure the soundscape is not “Silence”: tap a soundscape to hear an 8-second preview.

I can’t feel the haptics

In Five.’s Settings, check that “Haptics” is on, then tap the play button on “Feel the rhythm”. Also check that vibrations are allowed in your phone’s own settings.

My settings were not kept

Five. remembers your session length, rhythm, soundscape and haptics on your phone. If you deleted and reinstalled the app, they start again from the defaults.

My data

Five. has no account and sends no data: your settings stay on your phone. Nothing needs to be deleted on our side.

The Privacy Policy explains this in detail.

Your data and the rules